Introduction
At MAJED ALANAZI ELECTRONICS TRADING, we strive to ensure your complete satisfaction with our products. This Refund & Returns Policy explains the conditions under which you may request a return or refund and how we handle such requests.
By making a purchase from our website, you agree to the terms outlined in this policy.
Returns
Customers may request a return under the following conditions:
- The product is defective or damaged upon arrival.
- The product received is different from what was ordered.
Return Request
- All return requests must be submitted within 7 days of receiving the product.
- To initiate a return, please contact us with your order number, details of the issue, and any supporting images.
Return Process
- Once your return request is approved, we will provide instructions for returning the product.
- Products must be returned in their original packaging along with all accessories and documentation.
- Upon receiving the returned item, we will inspect it to confirm the issue.
Refunds
- If the return is approved, we will process your refund within 7-10 business days.
- Refunds will be issued via the original payment method used for purchase.
- Please note that shipping costs are non-refundable, except in cases where the wrong or defective product was sent.
Contact Us
For any questions or to submit a return request, please contact us:
MAJED ALANAZI ELECTRONICS TRADING
Email: info@majedtechstore.com
Phone: +971 56 294 2533